Your customers already know you're a rockstar. They just haven't left a review.
We reach out to genuine customers, make it easy to share honest feedback on Google and post personalized responses on your behalf. Requests, follow-ups and replies, handled.
Illustrative example of review requests and owner responses
A familiar face beats a mystery link.
Your team photo or logo. Your customer's first name. A message that clearly comes from a business they know. We make the request recognizable and easy to understand.
9:14 AM
Hi Sarah, it's Alex from your plumbing team. Thanks for choosing us. Would you share an honest review of your experience? [review link]
Personalized image text
Thanks, Sarah!
No real client named. No fabricated campaign results. A familiar face and a first name make the request recognizable.
We handle the asking. And the answering.
The service includes writing and posting personalized responses in the agreed business voice. We thank customers for specific details when appropriate, acknowledge concerns carefully, and flag sensitive issues for the owner.
We never publish private customer or job information in responses. Replies are as prominent as the request itself.
Mark T.
2 days ago · Local Guide
"Crew showed up on time, diagnosed the boiler leak, and cleaned up before they left. Treated our home with real care."
Thank you, Mark. We're glad the crew could get your heat restored quickly and leave things tidy. If anything else comes up, you know where to find us.
Written in your agreed tone · No private customer or job details published
Sensitive issue → flagged for the owner
Example escalation: a review mentions a billing dispute. The agreed process routes it to you instead of a public reply.
Illustrative examples
See how it works.
The client supplies an eligible list, access, and business-specific guidance. Setup time depends on your records and tools.
Connect your business
We review your customer records, access, and how you want requests and responses to sound.
Prepare eligible customer contacts
We review the available contacts and plan the outreach together during setup.
Launch personalized requests and follow-ups
Recognizable requests go out with your photo or logo, followed by agreed reminders.
Keep requests and responses running
We post thoughtful replies and keep the cadence moving as new jobs complete.
A good reputation deserves to be seen.
Recent customer experiences help people evaluating a business. These figures come from third-party research, not Rockstar results. Customer preference research is kept separate from search-ranking claims.
of consumers treat online reviews like personal recommendations
Homeowners evaluating local contractors rely heavily on reviews from other local customers before deciding who to contact.
of consumers say they are likely to use a business that responds to reviews
Writing thoughtful owner responses shows prospective customers that issues get handled and good work is appreciated.
of consumers consider reviews older than 3 months less trustworthy or irrelevant
A steady cadence of review requests after completed jobs keeps your profile fresh for today's callers.
Great work keeps happening. Your reviews should keep up.
Reconnect with past customers, then make review requests part of completed jobs. We help keep requests, follow-ups and personalized responses moving as your business serves new customers. Job completion triggers depend on the connected workflow.
Past-customer outreach
- 1. Review eligible past contacts
- 2. Plan outreach cadence
- 3. Send recognizable requests
Ongoing service
- 1. Completed job triggers a request
- 2. Follow-ups sent where needed
- 3. Responses posted on your behalf
Illustrative timelines. No fabricated performance bars.
A review process your team can keep up with.
Questions about Rockstar Reviews.
Honest answers about how requests and replies work.
Yes. We ask genuine customers about their experience. We do not write reviews for them, buy reviews or promise five-star ratings.